Privacy Policy for Crossing Health Platforms 1. This platform is operated by Ningbo Crossing Network Technology Co., Ltd This privacy policy describes the policies of Ningbo Crossing Network Technology Co., Ltd. ("Crossing Health", "Company", "We", "Platform") on the collection and use of information related to this platform. Ningbo Crossing Network Technology Co., Ltd. (hereinafter referred to as "us") is fully aware of the importance of personal information to you, and will do its best to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and strictly abide by the following principles to protect your personal information: the principle of consistent rights and responsibilities, the principle of clear purpose, the principle of consent by choice, the principle of minimum sufficiency, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will take appropriate security measures to protect your personal information according to the mature security standards in the industry. Please carefully read and understand this Privacy Policy before using our products (or services) The relevant definitions are as follows:The necessary personal information required to use the platform functions includes Personal identity information: such as your telephone number Personal account information: such as your account name, ID, etc Personal medical record information: that is, the medical records, symptoms, treatment plans, chat records, audio and video call shortcuts left by you in the platform consultation 2. How do we collect and use your personal information 1) Account registration:In order to create an account, you need to provide the following information: your mobile number, the user name and password you created. Personal identity information is used for background real name registration, which meets national legal requirements. We will not provide your identity information to a third party. Users involved in violations of laws and regulations will provide your personal information to relevant departments according to legal requirements 2) WeChat login: You need to obtain your WeChat user name, mobile number, WeChat unionid, and openid for one click login 3) User articles, text, audio and video chat: Articles and video chats shared by users can be purchased, read and commented by others. Users can comment, buy and read other people's articles. The copyright of these chat texts, articles and videos belongs to the platform and can be edited and modified for our media promotion. 3. Ways and means of withdrawing consent to collect personal information 1) Withdrawal of consent to the Privacy Policy: click the privacy policy button in My Settings Permission on the platform to withdraw. After the withdrawal, the system cannot log in, but can use some functions 2) Log off your account or delete your personal information You can log in to the system after registration, click the user's avatar to enter the user information page, and you can log out, which means you withdraw your consent to collect personal information. Or log out, the system will no longer collect your personal information In the following cases, you can request us to delete your personal information: -If we handle personal information in violation of laws and regulations -If we collect and use your personal information without your consent -If our handling of personal information violates the agreement with you You can send a request to delete your personal information when you log off your account through the application. We will shield your personal identity and account information from the public. Because our service involves health consulting, we will keep these information in the background for at least 2 years Click the user's avatar and click the Logout Button to cancel the account 4. The system will call the following system permissions in use 1) Write and delete storage space, read storage space (android. permission. WRITE_EXTERNAL_STORAGE, android. permission. READ_EXTERNAL_STORAG), access photos, media content and files on the device: to facilitate users to customize avatars, upload and share pictures, and save user login information 2) Use microphone, Bluetooth and camera permissions for video calls 3) Using the camera (android. permission. CAMERA): users share photos The installation permissions (android. permission. INSTALL_PACKAGES, android. permission. REQUEST_INSTALL_PACKAGES) are used for online upgrade. --> 5. Using third-party SDKs and related permissions and collecting and using personal information: 1) UniApp Infrastructure Our products are developed based on DCloud uni app (5+App/Map2App). DCloud has passed the third level of national information security protection. The certificate number is 11010813802-2001, which guarantees the security of relevant data. DCloud is not a big data company. The data collected is to provide statistical services and continuous product optimization for developers. For details, please visitDCloud User Service Terms a) The permissions used by uniapp include: android.permission. INTERNET uses network permissions and applies basic permissions android.permission READ_ EXTERNAL_ STORAGE and android.permission WRITE_ EXTERNAL_ STORAGE read and write SD card permission, and the system authorization prompt fails to "access photos, media content and files on the device" android.permission. READ_ PHONE_ STATE、ACCESS_ NETWORK_ STATE、ACCESS_ WIFI_ Use STATE to read the device ID, used for the uni statistics service (opens new window) Access to data network usage permissions (android. permission. ACCESS_NETWORK_STATE, android. permission. ACCESS_WIFI_STATE, android. permission. INTERNET): The data collected and sent are application startup data and exception error logs, providing statistical services and continuous product optimization for developers. You need to obtain the permission to use the device ID (android. permission. READ_PHONE_STATE) to provide statistical analysis services, and improve performance and user experience through application startup data and exception error log analysis to provide users with better services com.asus.msa.SupplementaryDID. Access is required to obtain the device identification information oaid on ASUS devices com.huawei.android.launcher.permission. CHANGE_ BADGE sets the permissions required for the application corner mark function on Huawei devices b) During the running of the uniApp application, you need to collect your personal information, including the unique identification code of the device (IMEI/android ID/DEVICE_ID/IDFA, SIM card IMSI information, OAID), to provide statistical analysis services, and improve the performance and user experience through the analysis of application startup data and exception error logs, so as to provide users with better services 2）com. Alipay a) Permission required: android.permission.ACCESS_ NETWORK_ STATE、android.permission. ACCESS_ WIFI_ STAT uses network permissions for online payment b) Need to obtain personal information: network information, need to obtain your order ID and order product information Privacy Agreement 3) WeChat Open Platform OpenSDK (com. tencent. mm) a) Required permissions: android.permission MODIFY_ AUDIO_ SETTINGS android.permission.ACCESS_ NETWORK_ STATE、android.permission.ACCESS_ WIFI_ STATE, for WeChat login, WeChat sharing, WeChat payment b) Personal information to be obtained: stored personal files, network information, and your WeChat OPENID, UNIONID, user name and mobile phone number to be obtained to verify the user's identity and login Privacy Agreement 4) Alibaba WeexSDK (com. taobao), which uses the default integration of the target uni app basic module, is used to render the nvue page engine of the uniapp, and has the permission android.permission.WRITE_ EXTERNAL_ STORAGE、android.permission.READ_ EXTERNAL_ STORAG， Personal information involved: store files,Official website 5) Fresco image library (com. facebook. Fresco), use purpose: used to load images on nvue pages, use permission: android.permission.WRITE_ EXTERNAL_ STORAGE、android.permission.READ_ EXTERNAL_ STORAG， Personal information involved: store files,Official website 6) Glide graphic library (com. bumptech. glide). Purpose: used for picture preview. Permission: android.permission.WRITE_ EXTERNAL_ STORAGE、android.permission.READ_ EXTERNAL_ STORAG。 Personal information involved: store files,Official website 7) The purpose of gif drawable (pl. droidsonroids. gif) is to load a gif diagram. Permission: android.permission.WRITE_ EXTERNAL_ STORAGE、android.permission.READ_ EXTERNAL_ STORAG。 Personal information involved: store files,Official website 8) Fastjson (com. alibaba. fastjson) Purpose: JSON parsing, permission: none, personal information involved: none,Official website 9) Use purpose of mobile security alliance OAID (com. bun. mitmdid, com. zui. opendeviceidlibrary): to obtain the mobile intelligent terminal device identification system. Use permission: None. Personal information involved: device information. The mobile intelligent terminal supplementary device identification system and SDK strictly comply with China's Network Security Law Data Security Law, Provisions on the Protection of Personal Information of Telecommunications and Internet Users and other relevant laws and regulations, and National Standards such as the Personal Information Security Specifications for Information Security Technologies. The SDK will not actively collect any data. It will only obtain the following data when the APP is called for local judgment, and will not carry out any network transmission. The manufacturer, model and brand of the equipment are used to judge the terminal calling interface, The name of the device network operator, which is used to determine the virtual machine environment, The APP package name is used to verify the signature. Official website 10) Tencent Cloud Video Call SDK （1） Permission: permission name usage purpose Android android.permission.CAERA is used to collect camera images, interact with other users, and record images android.permission.RECORD_ AUDIO is used to collect user voice, interact with other users, and record voice android.permission. WRITE_ EXTERNAL_ STORAGE stores SDK configuration files and log files android.permission. READ_ EXTERNAL_ STORAGE reads SDK configuration files and log files Android.permission.BLUETOOTH needs to support the access of Bluetooth headset and headset android.permission. READ_ PHONE_ The STATE SDK needs to monitor phone interruptions, and stop audio collection when a phone call arrives Official website 11) Description of the third-party SDK integrated with the UniPush module SDK name, package name, information, purpose, permission, privacy policy link of personal information Push · message push com.igexin message push (please fill in according to the specific use purpose) android.permission.ACCESS_ NETWORK_ STATE android.permission.ACCESS_ WIFI_ STATE android.permission.READ_ PHONE_ STATE android.permission.VIBRATE android.permission. GET_ TASKS device information (IMEI, ANDROID_ID, DEVICE_ID, IMSI), application installed list, network information http://docs.getui.com/privacy SDK name, package name, information, purpose, permission, privacy policy link of personal information Huawei HMS push com.huawei.hms Huawei mobile phone manufacturer push (please fill in according to specific use purpose) android.permission.ACCESS_ NETWORK_ STATE android.permission.ACCESS_ WIFI_ STATE android.permission.REQUEST_ INSTALL_ PACKAGES android.permission.FOREGROUND_ SERVICE android.permission. READ_ PHONE_ STATE device information (IMEI, ANDROID_ID, DEVICE_ID, IMSI), application installed list, network information push privacy statement https://developer.huawei.com/consumer/cn/doc/development/HMSCore-Guides/privacy-statement-0000001050042021 （2） Personal information collected to realize SDK product functions In order to realize the corresponding functions of the SDK product, we will collect the following personal information from the end user or developer when the end user uses the functions related to the SDK product: Personal information type processing purpose Use scenario processing method Operating system Wi Fi status Network optimization for network type Security processing methods for de identification and encrypted transmission in video and voice call scenarios Android and iOS System attributes are adapted to Android compatibility issues. The security processing method of de identification and encrypted transmission in video and voice call scenarios is Android The device model is adapted to Android/iOS compatibility issues. The security processing methods of de identification and encrypted transmission in video and voice call scenarios are Android and iOS The operating system adapts to Android/iOS compatibility issues. The security processing methods of de identification and encrypted transmission in video and voice call scenarios are Android and iOS The IP address detects the connection quality of the network link. The security processing methods of de identification and encrypted transmission in video and voice call scenarios are Android and iOS Security processing methods of video picture capture during camera video call, de identification and encrypted transmission in video call scene Android and iOS Security processing methods for de identification and encrypted transmission of collected voice in voice call scenarios Android and iOS （3） In order to realize the corresponding functions of the SDK product, we will embed a third-party SDK in the SDK product. The third-party SDK information is as follows: Third party SDK name The company name of the third party SDK provider deals with individuals Information Type Purpose Usage Scenario Processing Method Third Party SDK Personal Information Protection Rules Operating System The audio data of Huawei Technologies Co., Ltd. is used to enable/disable the hardware audio data function on the Huawei device. The audio information of the Huawei device terminal is collected and played on the terminal in real time (only when a headset is connected) in scenarios such as singing and karaoke where one needs to hear one's own voice. Name of third-party SDK: Huawei Audio Engine SDK Huawei Terminal Co., Ltd. Collection of personal information Type: Recording Purpose: Audio collection during recording Privacy Agreement SDK Permission Statement The SDK needs to use Bluetooth permission, storage permission and microphone permission. You need to prompt the user to authorize Bluetooth permission, storage permission and microphone permission at an appropriate time Permission Description Purpose Bluetooth permission Use Bluetooth to transmit audio to realize the Ksong ear return function of the headset when Bluetooth is connected Storage permission Read write public storage area is used to save recording files, play audio files, etc. Microphone permission Record audio for audio recording 6. How to update this privacy policy We may adjust or change this privacy policy from time to time, and any update of this privacy policy will be published on our website by marking the update time. Unless otherwise required by laws, regulations or regulatory provisions, the adjusted or changed content will take effect 7 days after being notified or published. If you continue to use any of our services or visit our relevant websites after the adjustment or change of the privacy policy, we believe that this represents that you have fully read, understood and accepted the revised privacy policy and are bound by it 7. How can we protect your personal information 1). We have used security measures that comply with industry standards to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information. For example, when exchanging data (such as credit card information) between your browser and the Service, it is protected by SSL encryption; At the same time, we provide https safe browsing mode for our website; We will use encryption technology to ensure the confidentiality of data; We will use a trusted protection mechanism to prevent data from being attacked maliciously; We will deploy an access control mechanism to ensure that only authorized personnel can access personal information; And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information 2). We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purposes described in this policy, unless the retention period needs to be extended or permitted by law 3). The Internet is not an absolutely secure environment, and email, instant messaging, and communication with other users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account 4). The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility 5). In the event of an unfortunate personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions that you can independently prevent and reduce risks, and remedial measures for you. We will inform you of the event in a timely manner by mail, letter, telephone, push notification, etc. If it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to publish the announcement. At the same time, we will actively report the disposition of personal information security incidents according to the requirements of the regulatory authorities 8. How to contact us If you have any questions, comments or suggestions about this privacy policy, please contact us through the following ways: Revision date: June 7, 2022 Email: 747744636@qq.com